Welcome to CU*SOUTH!
Our mission is to grow credit unions by delivering the tools and services you need to provide your members with industry-leading financial products and services.
How do we do it? By responding to the needs of our credit union customer-owners.
It’s that simple. As a CU-owned service organization, we do what our owners ask us to do.
The result: a member-focused collection of tools and services, all at your fingertips.
Our business model is based on the creation of opportunity networks. Together with our alliance partners CU*Answers and CU*NorthWest, we serve credit unions ranging in size from under 200 members to over 60,000. Some offer basic share and loans; others choose to lead the way with business lending, self-service kiosks, paperless processing including cash dispensers and Check-21 scanners at each teller window.
Together, our partnership serves over 175 credit unions with over 1.6 million members.
Now, imagine working as a partner with 175 other credit unions, owning your own data processing provider, and sharing the resources for compliance, accounting, systems, collections, marketing, and all the other services you wish you had the time and the money to do better!
That's the power of our network.
CU*BASE
Core Software: On-line or In-house
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Integrated Member Central Information File (MCIF) |
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Phone Operator |
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Member Services |
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Loan Processing and Collections |
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Complete accounting suite, fully integrated |
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Management processing and forecasting toolset |
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Product and Pricing Configurations |
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Market/Member Relationship Analysis |
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Integrated Office functions |
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Smart Operator process management |
Imaging and Document Management
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Online Report Archiving and Retrieval |
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e-Statements |
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Check 21 processing |
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Signature Pads |
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Paperless Receipts |
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Paperless Loan Documents |
Card Services
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Debit Cards |
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Credit Cards |
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Online or batch processing options |
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Card issue |
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Identity theft and fraud prevention |
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Charge-back support |
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Reconciliation support |
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Start-up project management |
Lending Services
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Consolidated Credit Bureau reports and scoring |
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Prime Alliance decision modeling |
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247 Lender |
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Lender*VP |
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Retailer Direct |
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Real Estate servicing |
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Loan participation |
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Collections management |
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Portfolio analysis and management |
Accounting Services
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Reconciliation of statements and clearing accounts |
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Accounts Payable |
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Payroll and Human Resources |
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Fixed Assets, Prepaid Assets |
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Accruals |
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Monthly closing |
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Management reporting |
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5300 reporting |
Web Services
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Online banking |
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Authentication and compliance |
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Personal Internet Branch (PIB) |
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Online loan processing |
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Online membership |
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Website design and e-mail hosting |
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Retailer Direct lending |
Marketing Services
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Newsletter design and printing |
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Know Your Member demographic analysis |
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Loyalty Reward services |
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Graphic design – brochures, posters, images |
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Member Reach targeted marketing and call center |
Hardware and Communications
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PC’s from DELL and IBM/Lenovo |
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Printers (receipt, checks, documents) |
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Hardware maintenance and automatic replacement |
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Internet connectivity |
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Internet security (VPN, anti-virus, content management) |
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Cabling and network design |
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Facilities planning and project management |
Staffing Services
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Tellers (part-time and full-time) |
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Loan Officers |
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Collections |
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Back Office |
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Management |
Consulting and Auditing Services
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Peer Analysis – Best Practices |
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Profitability analysis and planning |
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HR management and staffing |
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Marketing |
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Strategic Planning |